We have listed most frequently asked questions regarding visa on arrival, however, if you have any further questions, feel free to contact us or post your questions on VVO Answers!. Surely you will get your right answers shortly.

What is “visa on arrival”?

This seems the quickest and cheapest way to get your visa to Vietnam. You just need to fill in our “Online Application Form”, pay the service fee, get your “Visa approval letter” within 2 working days and pick up your visa at your destination airports (Hanoi – Noi Bai Int’l Airport, Ho Chi Minh City – Tan Son Nhat Int’l Airport and Danang – Danang Int’l Airport)

After we obtain the approval for you, we will forward you a copy by fax or email. Copies of the same document will be forwarded on your behalf to Vietnam immigration checkpoints at International Airports only, so that when you arrive in Viet Nam, the Immigration officers will have those documents on hand and will be able to issue your entry visa expediently.

Is “visa on arrival” legitimate?

Yes, it is. Visa on arrival is officially issued by Vietnam Immigration Dept (Vietnamese Government Agent), it has same validity with the visa you get from Vietnamese embassy abroad. You can see “visa on arrival” is stated well in the Immigration Laws of Vietnam.

According to Vietnamese Immigration Law #24, 1999, clause #6, Chapter II,

or [Vietnamese Version], you can also dowload the full version in PDF file

Read our customers’ testimonials and real stories to see how visa on arrival saves their time and money.

What is “approval letter”?

Visa approval letter is a letter issued by Vietnam Immigration Department (Vietnam Government) allows you enter and exit Vietnam for a given time period. With the approval letter, you can pick up your visa at one out of three international airports in Vietnam.

Before issuing an approval letter, the Immigration Dept checks and screens your application very strictly, so there is NO CASE that you will be REJECTED at Vietnam airport when you have an approval letter in hand.

How long does it takes to get the approval letter?

In normal case, the approval letter will be processed within  Two (2) business days (except Saturday, Sunday and National Holidays). In urgent case, it can be processed within 4-8 working hours.

How can I receive my “approval letter”?

A copy of the approval letter will be scanned with color and delivered to you by email, so please make sure that you have provided us with correct email address.

How does the “Visa approval letter” look like?

A sample of how the approval letter looks like can be found here.

Are there any exceptions with this type of visa?

Yes, visa on arrival is NOT APPLICABLE to OVERLAND ENTRY . Three international airports in Vietnam that you can get your stamp with this approval letter are: Noi Bai International Airport (Hanoi), Tan Son Nhat International Airport (Ho Chi Minh City) and Danang Airport.

Do you require my passport scan?

In most cases, passport scan is not required for an online visa application, however, if the Immigration office wishes to verify the information you provide, you are required to scan and send them your passport. In such cases, we will notify you by email immediately.

Do I need photo and what is its size?

Yes, you do. However, photos are required at Vietnam airports only, please remember to bring at least 2 photos of passport regulation size (04*06 cm).

Note: If you do not have time to prepare for the photos before your departure, you can also get it at Vietnam airport for 2 USD or less per photo. So, photos are no more big problems.

What if my passport expired?

To apply for a visa to Vietnam, your passport must have at least 6 month validity on it. Therefore, if your passport is about to expire, please get a new one before applying for a visa in order to avoid unwanted problems at Vietnam airport.

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